At Calema Insurance Agency, we believe that protecting what matters most should be simple, reliable, and tailored to your needs. As a family-owned business, we take pride in offering personalized service with the values of trust, integrity, and commitment at the core of everything we do.
Founded by the Cazares Family, our agency has been serving the Dallas-Fort Worth (DFW) area for over 30 years, providing expert guidance and comprehensive coverage options for Auto, Home, and Commercial Insurance. Whether you need protection for your vehicle, home, or business, our experienced team is dedicated to finding the right policy to fit your unique situation.
At Calema Insurance Agency, you’re more than just a policyholder—you’re part of our family. Let us help you secure your future with coverage you can count on.
Privacy Policy
Effective Updated: 9/9/2025
Calema Insurance Agency is committed to protecting the privacy and personal information of our customers,
prospects, and community members. This Privacy Policy explains how we collect, use, share, and safeguard
information, particularly in connection with our marketing and outreach campaigns.
Information We Collect
We may collect the following types of information:
● Personal Information: Name, address, phone number, email address, date of birth, driver’s license,
and other identifiers.
● Insurance-Related Information: Policy numbers, claim details, coverage preferences, and related
information necessary for providing insurance services.
● Marketing Information: Contact details provided voluntarily (such as filling out forms, attending
events, or responding to campaigns).
How We Use Information
We use the information collected for:
● Providing insurance products and services.
● Responding to inquiries and processing applications.
● Conducting mass marketing campaigns such as emails, texts, or calls to share promotions, updates,
and insurance options.
● Meeting legal and regulatory requirements.
Marketing & Communication
By providing your contact information, you consent to receive marketing communications from us. These may
include calls, text messages, emails, or mailed materials.
● You may opt-out of marketing communications at any time by following the instructions in our
messages or contacting us directly.
● We do not sell or rent your personal information to third-party marketers. Mobile information, including
phone numbers collected for SMS registration, will not be shared with third parties for marketing purposes.
● If you wish to opt out of receiving SMS communications from us, please reply to any of our messages with
the word "STOP" or contact us directly using the information provided above.
Sharing of Information
We may share your information with:
● Service Providers: Third-party vendors who help us deliver services, manage campaigns, or process
data.
● Insurance Partners: Carriers or underwriters when required to provide you with quotes, policies, or
claims services.
● Legal Obligations: When required by law, regulation, or to protect our rights.
We do not share personal information with unrelated third parties for their independent marketing purposes.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information against
unauthorized access, loss, or misuse.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
● Request access to the personal data we hold about you.
● Request correction or deletion of your information.
● Opt-out of marketing communications.
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect information from them.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a new “Effective Date.”
By opting in, you agree to receive SMS messages from Calema Insurance (operated by CLM Insurance Services Inc.) for appointment reminders, policy updates, marketing, and general communication. Message frequency may vary, typically 3 messages per month. Message and data rates may apply. Reply STOP to unsubscribe or HELP for support. Your information is handled according to our Privacy Policy at https://www.calemainsurance.com/privacy. We are not responsible for delays, errors, or charges from carriers or third-party providers.
Contact Us
If you have questions or would like to exercise your privacy rights, please contact us:
Calema Insurance Agency
3021 Lombardy Lane #101, Dallas, Texas 75520
469-341-7831